Refund & Cancellation Policy

This Refund & Cancellation Policy explains how we approach cancellations and refund requests for services provided by Code & Motions. It applies alongside — not instead of — the specific agreement made for your project.

Code & Motions provides custom, project-based digital services — software development, website development, Shopify development, video & animation, graphic design, and SEO. Because each project involves work and resources specific to your business, our refund approach differs from a standard retail or e-commerce return policy.

If you wish to cancel a project that's already in progress, please contact us as soon as possible. [Placeholder — to be confirmed]: the specific notice period and any applicable cancellation terms should be defined here (or referenced from your signed project agreement) once finalized.

Refund eligibility generally depends on how much work has already been completed at the time of cancellation. [Placeholder — to be confirmed]: specific refund percentages or timeframes (for example, tied to project milestones) should be added here once defined, and will typically be confirmed in your project agreement or invoice.

Some costs are generally not refundable once incurred, such as:

• Work already completed and delivered;
• Third-party costs already paid on your behalf (for example, domain names, hosting, or third-party app/plugin licenses); and
• Custom design, development, or content work already produced specifically for your project.

To request a cancellation or refund, please contact us with your name, project details, and the reason for your request. We'll review your request and respond — we usually reply within 24 hours.

For cancellation or refund requests, reach us at:

• Email: codeandmotions@gmail.com
• Phone: +92 336 1069165
• Or use our contact page.